Cookie Policy

1. Introduction to Cookies

At TranquilTide, we believe in transparency about how we collect and use data. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies when you visit our website.

By continuing to use our website, you are agreeing to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can be "persistent" (remain on your device after you close your browser) or "session" (deleted when you close your browser).

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage to collect information about how you use our website and provide features to you.

3. Types of Cookies We Use

We use several types of cookies for different purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and account access. You cannot opt out of essential cookies.
  • Functionality Cookies: These cookies allow us to remember choices you make (such as language preferences) and provide enhanced, personalized features.
  • Performance/Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages visitors go to most often. We use this information to improve our website and understand how users navigate it.
  • Marketing Cookies: These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging to individual users.

4. Specific Cookies We Use

Here's a detailed list of the cookies we use:

Cookie Name Purpose Duration Type
tranquiltide_session Maintains user session state Session Essential
tranquiltide_preferences Stores user preferences (e.g., language) 1 year Functionality
_tt_analytics Collects anonymous usage statistics 2 years Analytics
_tt_marketing Tracks user behavior for personalized marketing 1 year Marketing

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These cookies may track your browsing habits across different websites and over time.

Some of the third-party services we use include:

  • Google Analytics (for website traffic analysis)
  • Social media platforms (for sharing content and social features)
  • Payment processors (for processing transactions)

Each third-party provider has its own privacy and cookie policies, which we encourage you to review.

6. Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences through their settings. You can:

  • Delete cookies from your device
  • Block cookies by adjusting your browser settings
  • Choose to be notified each time a cookie is being sent
  • Browse using your browser's "private" or "incognito" mode

Please note that disabling certain cookies may limit your ability to use our website and services fully. In particular, you may not be able to access certain features or your user experience may be significantly impacted.

7. Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page to stay informed about our use of cookies.

8. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

TranquilTide
1245 Serenity Way
Vancouver, BC V6E 1X8
Canada
Email: [email protected]
Phone: +1 (604) 675-8732